Shipping policy
Do you offer free shipping?
Yes! We offer free US shipping on all orders over $50.
Shipping charges for orders below $50 are calculated during checkout.
Where do you ship?
We currently ship throughout the United States.
How long does order processing take?
Orders are typically processed within 1–2 business days before shipment.
How long does delivery take?
Most US orders arrive within 3–7 business days after shipping.
Delivery times may vary depending on your location and carrier.
How do I track my order?
Once your order ships, you'll receive a confirmation email containing your tracking number.
You can also use our Track Your Order page to check your shipment status.
My tracking hasn't updated yet.
Tracking information may take 24–48 hours to appear after your package has been handed to the shipping carrier.
My package arrived damaged.
Please contact us as soon as possible with:
- Your order number
- Photos of the damaged product
- Photos of the shipping box
- Photos of the shipping label
We'll review your request and assist you promptly.
I received the wrong item.
We're sorry about that.
Please contact us with your order number and photos of the item received, and we'll work to resolve the issue as quickly as possible.
Can I change my shipping address?
If your order has not yet been processed, we'll do our best to update your shipping address.
Once an order has been shipped, we are unable to make changes.
My package was returned to sender.
If your package is returned due to an incorrect address or unsuccessful delivery attempts, please contact us so we can arrange reshipment.
Additional shipping charges may apply.